Managed IT Services

Your virtual IT department

IT-services-ImageIf you are like most businesses, you depend on your IT systems being available when you need them. Data is more and more often becoming the most important asset a company has. The problem is that many small and medium sized businesses can’t afford to hire full time system administrators, much less a team of IT resources to address the complex nature of many different systems. That’s where Tritech Solutions can help.

Our whole business model is focused on providing you with a virtual IT team, ready to address all of your technology needs. We have the knowledge and the experience, and can manage your entire technology portfolio, for a fraction of the cost of hiring your own team.

As part of our Managed IT Services offering, we can manage a portion or your entire set of IT needs, proactively addressing needs before they become problems, and helping you prepare to address problems if they do arise. Some of our core offerings include:

Managed Networks: We take the guesswork out of managing your Network and Servers by ensuring that they keep up to date software and are protected from viruses and other malicious content. Much of this can be address remotely with zero impact to your day to day business. If you do encounter a hardware failure we can quickly repair the issue, and get you back up and running quickly.

  • Daily Safety Checks to ensure that backups and anti-virus are working properly
  • Daily Health Checks ensure that software is kept up to date and system components such as hard drives are working properly.
  • Server and Network Monitoring means that we have an eye on all systems and network connections 24/7.
  • Server and Network Management combines it all for a fully supported and maintained level of service.

Managed Workstations: Our Managed Workstation Service combines the need for comprehensive asset tracking, workstation monitoring, antivirus, patching and remote support into a single predictable support plan. By proactively monitoring and addressing issues before they become big problems, we are able to minimize the impact to your day to day business, and ensure your employees are not impacted by PC issues.

Backup/Recovery: Our Managed Continuity offering is one of the most critical and yet often overlooked needs of small business. As data storage needs grow exponentially, so do the size and number of hard drives, and subsequently the probability of a hard drive failure. Even if you are currently backing up to a remote service, it can often take days or weeks to recover larger data sets. Tritech can protect your data through  multiple redundant and encrypted backups, meaning your data is safe, and can be recovered quickly in the event of a failure. Equally as important, we will test the recovery process to ensure that when (not if) hardware failures occur, we are sure we can get you back up and running quickly.

Security Surveillance: Key an eye on your facilities when you are in the office or away.  Our custom digital video solutions allow you to actively monitor your office in real time and stores the video on a secure server for review later or as needed.  You can even keep an eye on things from the convenience of your home PC, mobile phone or tablet.  We offer purchase or lease solutions depending on your unique needs.  As with all of our services, call to set up a free consultation and we’ll design a solution for your unique needs.

Other Services

Remote Helpdesk: Answers to your technical questions are just a phone call or email away. We can act as your companies fully staffed helpdesk, or we can supplement your existing staff.  Our knowledgeable staff will work with your team to answer questions and solve problems, with the ability to dispatch a tech for anything that can’t be addressed over the phone.

Hosting Services: Whether it’s your website or that critical business application, we can handle the day to day hosting and maintenance. If your company doesn’t have a website, we can create one for you, and ensure that it stays up to date and available.

 

Find Out More Today!